Refund Policy

 

Change of mind

 

As we use print on demand services and do not stock products we cannot simply refund/take returns on products you have purchased on change of mind once the order has gone through.

Damaged Items

If you have received an item that is damaged on delivery. Please take photos of the damaged item and inform us immediately via email. Do not return the item as we may need to get additional information from you. We monitor this email closely and will get back to you promptly, and provide further instructions.

Missing Items

If there is an item missing from your order please contact us via email. We monitor this email closely and will get back to you promptly, and provide further instructions.

 

Contact

 

support@belowthesurfacephotography.com.au

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